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Üyelik Sözleşmesi

 1- AFFILIATES

SELLER

 

Title                           :

Address                     :

Phone                         :

E-Mail                       :

 

BUYER  INFORMATIONS

|BUYER_INFORMATION|

 

2 - SUBJECT

of this Distance Sales Contract ( hereinafter referred to as the contract only ) is the Protection of the Consumer No. 6502 regarding the sale and delivery of the product sold by the SELLER to the BUYER’ ( Consumer ), the qualifications and sale price of which are specified below. It is the determination of the rights and obligations of the parties in accordance with the Law on the Law, the Regulation on Distance Contracts and other relevant legal provisions.

 

3 – ESTABLISHMENT OF THE AGREEMENT

 

3.1. The BUYER’ accepts, declares and undertakes that he has read the entire contract, understands it and is aware of his rights and obligations.

3.2. The SELLER and the BUYER’ agree that there is no disproportion between the acts agreed upon in the contract, that the mutual acts are suitable for their nature, and that they do not have any inexperience within the scope of the transactions included in the contract.

3.3. The BUYER’ and the seller accept that the provisions of the contract do not have a feature that may create an unfair condition and that there is no clear injustice or disproportion in terms of the balance of interests.

4 - CONTRACTUAL PRODUCT INFORMATION AND PRICE

|PRODUCTS|

5 - GENERAL PROVISIONS

 

5.1. The BUYER’ declares that he has read all the preliminary information regarding the basic characteristics, sales price, payment method and delivery of the product subject to the Contract specified in Article 4, and has given the necessary confirmation in electronic environment.

5.2. The product subject to the contract is legally delivered to the BUYER’ or a 3rd person or organization indicated in the preliminary information, depending on the distance of the BUYER’'s residence for each product, provided that it does not exceed 30 (thirty) days. The SELLER 's violation of this obligation authorizes the BUYER’ to terminate the contract with just cause. In case of termination of the contract in this way, the seller is obliged to repay the consumer, including the delivery costs, if there is a fee collected from the BUYER’ upon the conclusion of this contract, within 3 working days at the latest from the date of receipt of the termination notice, by adding the legal interests as per the relevant legislation.

5.3. If the product subject to the contract is to be delivered to a third party or organization other than the BUYER’, the seller cannot be held responsible for the non-contractual third party's refusal to receive the product.

5.4. In order to start the procurement and delivery processes of the product subject to the contract, the payment must be made with the signing of this contract. In the event that the price of the product subject to the contract is not paid or canceled through various channels after payment, the seller's obligation to supply and deliver the product will also cease immediately and the contract will be deemed to have been terminated automatically.

5.5. In the event that the supply and delivery of the product subject to the contract becomes impossible, the relevant matter will be notified to the BUYER’. liable to return it.

5.6. The responsibility of the product belongs to the seller during the period until the delivery of the product to the BUYER’ or a third person to be indicated. In so far, if the BUYER’ wants to choose a company other than the carrier company determined by the seller for the delivery of the product, the seller is relieved of his responsibility by giving the product in question to the relevant carrier company. With the delivery of the product to the carrier company determined by the BUYER’ himself, the responsibility of the product is now considered to be passed to the BUYER’.

5.7. The sale of the product subject to this contract by the SELLER is for the final consumer. SELLER'; In case the BUYER’ suspects that he has bought the product for resale or there are signs showing that this is the case, he may terminate the contract unilaterally and with just cause.

5.8. The BUYER’ accepts, declares and undertakes that he cannot return or exchange the product he bought over the internet from the stores where the seller's brand is located.

 

6- RIGHT OF WITHDRAWAL

 

In accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts;

6.1. Consumer; has the right to withdraw from the contract within 14 ( fourteen ) days from the date of receipt of the goods, without giving any reason and without paying any penal clause, in distance contracts for the sale of goods.

6.2. You can make the withdrawal notification in writing to info@ tasmamarket .com . However, the BUYER’ may use his right to withdraw from the contract under the same conditions, within the period between the conclusion of the contract and the delivery of the product. The notification that the right of withdrawal has been exercised must be in writing, and the proof of this notification belongs to the consumer.

6.3. In case the BUYER’'s right of withdrawal is exercised, the original invoice regarding the goods/services delivered to the 3rd party or the BUYER’ must be returned to the SELLER . obligations are non-refundable. The BUYER’ shall sign the phrase "return invoice" on the invoice along with the product to be returned by taking advantage of this right.

6.4. In the determination of the right of withdrawal period, the provisions of the law numbered 6502 and the regulation on distance contracts are valid. According to this; For products that are the subject of a single order and delivered separately, the day on which the consumer or a third person determined by the consumer receives the last item, for products consisting of more than one piece, the day on which the consumer or a third person determined by the consumer receives the last item.

6.5. The cases in which the consumer cannot exercise his right of withdrawal are as follows;

Products prepared in line with the wishes or personal needs of the consumer, products presented in material environment in case the protective elements such as packaging, tape seal package are opened after the delivery of the goods, products counted as periodicals such as newspapers and magazines, excluding those provided under the subscription agreement.

6.6. In the event that the consumer uses his right of withdrawal and makes this notification to the seller, the seller is obliged to return all the costs, including the costs, received for the product within 3 working days from the date of receipt of this notification in writing.

6.7. The consumer will not be responsible for any changes and deteriorations that occur when the product is returned within the withdrawal period, but only if the product is used in accordance with its operation, technical specifications and instructions for use. However, if there is any damage or defect in the product due to non-compliance with the product's natural use and instructions for use, the seller is not responsible for returning or changing the product.

6.8. If the consumer sends the goods back through the carrier, which the seller has indicated in the preliminary notification, that he has used his right of withdrawal, he will not have to pay any costs for the return. However, if it is sent with a different company other than the carrier company specified in the preliminary information, the shipping costs belong to the BUYER’. If the carrier company is not specified for the return in the preliminary information form, in this case, which carrier company is preferred for the delivery of the product, the same carrier company is considered to be preferred. However, if the said carrier company does not have a branch in the location of the BUYER’, no expense can be claimed from the BUYER’.

6.9. The consumer has to send the product back to the seller within ten (10) days at the latest from the date on which the right of withdrawal is directed to the seller. For products not sent within this period and for products sent after this period, the BUYER’ will be deemed to have waived the return request and the return request will not be accepted. However, if the seller has declared that he will buy the product himself, then this provision does not apply.

 

7- DEFECTIVE GOODS

 

7.1. Defective goods; At the time of delivery to the consumer, it is a product that is in violation of the contract because it does not comply with the sample or model agreed by the parties or does not have the characteristics that it should have objectively. Does not carry one or more of the features included in its packaging, label, introduction and user manual, internet portal or advertisements and advertisements; contrary to the quality declared by the seller or determined in its technical regulation; Goods that do not meet the intended use of the equivalent goods, that reduce or eliminate the benefits reasonably expected by the consumer, contain material, legal or economic deficiencies are also considered defective.

 

7.2. In this case, the consumer has the right to withdraw from the contract, including the price refund, to replace the product with a non-defective one, or to request a price reduction or free repair at the rate of defects. The SELLER is obliged to fulfill this demand preferred by the consumer.

 

7.3. In cases where the consumer is aware of the defect or is expected to be aware of the defect at the date of conclusion of the contract, there is no breach of the contract. Consumer's optional rights are reserved against defects other than these.

 

8- FINAL PROVISIONS

 

8.1. The BUYER’, on the website www.tasmamarket.com, preliminaries regarding the basic characteristics of the product subject to the contract, the sales price including all taxes and the payment method, the delivery and the costs of this will be covered by the BUYER’, the time of delivery and the full trade name, full address and contact information of the SELLER . declares that he has read the information and has correct and complete information and gives the necessary confirmation in electronic environment. The preliminary information form on the www. tasmamarket.com website and the invoice for the sale are the annexes and inseparable parts of this Agreement.

8.2. The distance sales contract made with you will be kept electronically by the SELLER for 3 (three) years from the date of the contract. After the conclusion of this contract, the text of the contract will be sent to your e-mail.

8.3. The SELLER is responsible for the delivery of the product subject to the Contract in a solid, complete manner, in accordance with the qualifications specified in the order, and with warranty documents and user manuals, if any.

8.4. In the event that the BUYER’ is in default in fulfilling its obligations, the BUYER’ accepts, declares and undertakes to pay all kinds of losses incurred by the SELLER , excluding the cases where the default due to the delayed performance is caused by the fault of the SELLER .

8.5. The SELLER reserves the right to stop or cancel the order if it determines that the information regarding the order is incomplete, fake, incorrect, or if it is determined that the order has been made against goodwill and / or for commercial gain, or in case of reasonable suspicion, provided that the BUYER’ is informed. If the order is canceled, the payment will be refunded by notifying the BUYER’.

 

8.6. Due to force majeure circumstances that develop beyond the will of the SELLER, are unforeseen and prevent or delay the fulfillment of the seller's debts, the product may not be delivered within the time limit. In these cases, the seller undertakes to inform the BUYER’. In this case, the BUYER’ has the right to demand from the seller the cancellation of the order, the replacement of the product subject to the order with its precedent, and/or the postponement of the delivery until the situation that prevents it from being made within the time limit is eliminated.

 

8.7. For the delivery of the product subject to the contract, the sales price must be paid with the payment method preferred by the BUYER’ . If, for any reason, the product price is not paid or canceled in the bank records, the SELLER is deemed to be relieved of its obligation to deliver the product. If, for any reason, the price of the delivered product is not paid to the SELLER , the BUYER’ is obliged to return this product to the SELLER 's above-mentioned address within 14 days.

 

AUTHORIZED AND AUTHORIZED COURT;

All kinds of complaints and objections arising from the implementation of this contract are made to the Arbitration Committee for Consumer Problems at the place of residence of the BUYER’ or the place where the goods were purchased, according to the monetary value limits determined by the TR Ministry of Customs and Trade in December of each year. In so far, in cases where the Consumer Courts are in charge as the monetary limit, an application is made to the authorized Consumer Courts.

All SELLER 's are obliged to act in accordance with this regulation. It is a result of this regulation that all shipping charges and bank collection costs are left on the BUYER’ in case of withdrawal.

The law limits the refund to 14 days. A 3-day arrangement is legal, but an extension to 14 days would be in your favour.

This regulation is in compliance with the legislation and it is not possible to leave any of these obligations on the Consumer as per the legislation.

The law and the regulation make this regulation mandatory.

If a carrier company is not specified for the return in the preliminary information form, the return cost cannot be requested.

In such a case, the reasonable period and conditions of the refund should be written in advance payments.

MEMBER AND VISITOR PERSONAL DATA LIGHTING TEXT

PRIVACY AND SECURITY

Our company may collect personal data for various purposes. How and in what way the collected personal data is collected, how and how this data is protected is stated below.

Due to the nature of the business, our Store collects some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) by filling out various forms and surveys on the Membership or our Store.

In some periods, our company may send campaign information, information about new products, promotional offers to its customers and members. Our members can make all kinds of choices about whether or not to receive such information while becoming a member, then this selection can be changed in the account information section after logging in as a member, or they can make a notification with the link in the information message they receive.

During the approval process carried out through our store or via e-mail, personal information transmitted to our store electronically by our members will not be disclosed to third parties, except for the purposes and scope determined by the "User Agreement" we have made with our Members.

Our company records and uses the IP address of its members in order to identify system-related problems and quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses can also be used to identify users in a general way and to gather comprehensive demographic information.

requested information for direct marketing purposes by itself or by the people it cooperates with , even outside the purposes and scope determined by the Membership Agreement . Personal information can also be used to contact the user when necessary. Information requested by our company or information provided by the user or information about transactions made through our Store; It can be used in various statistical evaluations, database creation and market research without disclosing the identity of our members, except for the purposes and scope determined by the "Membership Agreement" by our company and its collaborators.

Our company, to keep confidential information strictly private and confidential, to consider it a confidentiality obligation, to ensure and maintain confidentiality, to take all necessary measures and take all necessary care to prevent all or any part of confidential information from entering the public domain or unauthorized use or disclosure to a third party. commits to show

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop at our shopping sites. Your credit card information is not stored in any way our system.

When you enter the transaction process, there are two things you need to pay attention to to understand that you are on a secure site. One of them is a key or lock icon on the bottom line of your browser. This indicates that you are on a secure website and all your information is encrypted and protected. This information is only used depending on the sales process and in the direction of your instructions. The information about the credit card used during shopping is encrypted with 128-bit SSL ( Secure Sockets Layer ) protocol, independent of our shopping sites, and sent to the relevant bank for questioning. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed and recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud . Therefore, the accuracy of financial and address/telephone information must first be confirmed in order for customers who order from our shopping sites for the first time to arrive at the procurement and delivery stage. In order to control this information, if necessary, the customer who has the credit card or the relevant bank is contacted.

Only you can access and change all the information you provide while becoming a member. If you protect your member login information securely, it is not possible for others to access and change information about you. For this purpose, it is acted within the 128-bit SSL security area during membership transactions. This system is an international encryption standard that cannot be broken.

Internet shopping sites with an information line or customer service service and where full address and telephone information are specified are more preferred today. In this way, you can get detailed information about all the issues that come to your mind, and you can get better information about the reliability of the company that provides online shopping service.

Note: We recommend paying attention to the full address and telephone number of the company on internet shopping sites. If you are going to shop, write down all the phone / address information of the store where you bought the product before you do your shopping. Confirm by phone before shopping if you do not trust. All information about our company and the location of the company are indicated on all our online shopping sites.

THIRD PARTY WEBSITES AND APPS

Our store may link to other sites within the website. Our company does not bear any responsibility for the privacy practices and contents of the sites accessed through these links. Advertisements published on the website of our company are distributed to our users through our advertising partners. The Privacy Policy Principles in this agreement are only for the use of our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

  1. In the limited cases specified below, our company may disclose the information of users to third parties, except for the provisions of this "Privacy Policy". These cases are limited in number;
  1. Law, Decree-Law, Regulation, etc. to comply with the obligations imposed by the legal rules in force issued by the competent legal authority;
  1. In order to fulfill the requirements of the Membership Agreement and other agreements concluded by our store with users and to put them into practice;
  1. Requesting information about users for the purpose of conducting an investigation or investigation duly carried out by the authorized administrative and judicial authority;
  1. These are the cases where it is necessary to provide information to protect the rights or security of users.

 

EMAIL SECURITY

Never write down your credit card number or passwords in the e-mails you send to our store's Customer Service regarding any of your orders. Information contained in e-mails can be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

BROWSER COOKIES

Our company can obtain information about the users visiting our store and the use of the website by using a technical communication file ( Cookie ). The technical communication files mentioned are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically generate advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most of the browsers are initially designed to accept the technical communication file, but users can change the settings so that the technical communication file does not arrive or a warning is given when the technical communication file is sent.

Our company can change the provisions of this "Privacy Policy" at any time by posting it on the site or by sending an e-mail to users or publishing it on its site. If the terms of the Privacy Policy are changed, they will take effect on the date of publication.

You can send an e-mail to info@tasmamarket.com for any questions and suggestions regarding our privacy policy. You can reach our company 's contact information below.

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